Refund policy
Refund Policy
We want you to love what you ordered. If something isn't right, we're here to help.
Returns We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in original packaging. To start a return, contact us at [your support email] with your order number and reason for return.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–7 business days to your original payment method.
Exchanges We're happy to exchange items for a different size or color, subject to availability. Contact us to arrange an exchange before sending anything back.
Non-Returnable Items The following are not eligible for return:
- Perishable goods
- Personalized or custom-made items
- Items marked as final sale
Damaged or Incorrect Items If your order arrived damaged or you received the wrong item, please contact us within 7 days of delivery with a photo of the issue. We'll make it right at no cost to you.
Shipping Costs Return shipping is the customer's responsibility unless the return is due to our error. Original shipping charges are non-refundable.
Questions? Reach out at [your support email] — we typically respond within 1 business day.
You can paste this directly into the refund poli